When teams think better together, performance follows, and HR pressure drops.
Running a business shouldn’t mean drowning in numbers, admin, and decisions you don’t have time to make. Torbay Accounting & Consultancy helps you increase profit, reduce tax waste, and automate repetitive work, so your business becomes easier to run, more predictable, and far more profitable.
Why HR Leaders Choose Clarity.
Most HR interventions manage behaviour. Michelle improves the thinking behind it.
She combines strengths-based insight, whole-brain methodology and practical facilitation to help teams reduce conflict, improve collaboration and perform at a higher level.
This is where Clarity of Mind makes the biggest difference.
Three Clear, Distinct Value Pillars
1
Reduced
Team Conflict
Most workplace conflict doesn’t come from personality clashes, it comes from different thinking preferences, communication styles and decision-making approaches. We uncover the real causes behind tension and friction, giving teams a shared understanding of why issues arise and how to prevent them recurring. The result is fewer escalations, calmer conversations and less time spent firefighting issues through HR.
2
Stronger
Collaboration
When teams understand how each other think, collaboration improves quickly. Using strengths-based and whole-brain insights, we help teams adapt how they communicate, solve problems and make decisions together. This creates mutual respect, clearer expectations and more productive working relationships even in high-pressure environments.
3
Measurable Performance Gains
Improved team dynamics directly impact performance. HR leaders see higher engagement, faster decision-making and more effective teamwork across departments. Over time, this leads to fewer grievances, reduced management intervention and stronger delivery against business objectives — with HR no longer acting as the constant mediator.
Why This Approach Works
Strengths First
Using CliftonStrengths, we help individuals and teams understand where they add the most value and how they naturally contribute. This shifts conversations away from weakness-fixing and towards accountability, confidence and ownership, driving engagement without HR needing to force it.
Whole Brain Thinking
Through HBDI, teams gain a shared language for how different thinking preferences show up in communication, problem-solving and decision-making. This reduces misinterpretation, shortens debate cycles and helps people work with difference rather than against it.
Conflict at the Root
Instead of managing surface-level behaviours, we address the underlying thinking patterns that cause friction. When people understand why conflict happens, tension drops, conversations improve and the same issues stop resurfacing through HR.
HR-Aligned
Every intervention is designed to support your existing people strategy, values and leadership objectives. This work strengthens HR frameworks rather than creating parallel initiatives or extra admin.
Actionable Insights
HR and leaders leave with clear outputs, practical language and defined next steps. No abstract theory, no one-off workshops, just insight teams can apply immediately in day-to-day work.
Sustainable Change
Teams don’t become dependent on external facilitation. They leave equipped with tools and shared understanding that continue to improve communication, collaboration and performance long after the engagement ends.
What Our Customers are Saying
"Michelle's passion is admirable"
Michelle has inspired me with her passion for helping others succeed. Her ability to design meaningful learning experiences and drive development initiatives with care and precision is truly admirable.
Prasha Singh
"Everyone on the team feels valued "
Michelle has a unique talent for articulating complex concepts clearly and concisely, fostering open dialogue, and ensuring that everyone on the team feels valued and heard throughout the training.
Carly Coeztzee
"Great Experience and Fantastic Results"
Michelle is absolutely lovely and genuinely great at what she does. She’s professional, knowledgeable, and clearly cares about her clients, which really shows in the way she works.
- Katarina Chrenova
Who we love to work with
HR Managers in
growing organisations
HR Directors
managing multiple teams
Businesses with
20–50+ employees
Teams experiencing
communication breakdowns
Departments stuck
in recurring conflict
Leadership teams
struggling to align
Organisations
scaling quickly
HR teams under pressure to
“fix people problems”
Businesses serious about
culture and performance
Strengths-Led. Calm Authority. Trusted HR Partner.
Michelle works alongside HR leaders and managers to improve how teams think, communicate and perform.
She pioneers the practical application of CliftonStrengths and Whole Brain Methodology (HBDI) to resolve conflict, build cohesion and create shared understanding across teams.
Michelle doesn’t impose solutions.
She equips people with insight, language and structure, so teams start working better, together.
Frequently Asked Questions
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